Delete Your Account

Effective date: July 25, 2026

This page explains how to delete your Wair account and what happens to your data. Wair is operated by Aquila Labs LLC ("Wair", "we", "us"), Sheridan, WY 82801, USA. Questions: support@wair.llc.

1. Delete from within the app (primary)

You can permanently delete your Wair account directly in the app:

1. Open the app and go to Profile → Account → Delete Account.
2. Confirm the deletion.

Deletion takes effect immediately.

2. If you can't access the app (secondary)

If you've uninstalled the app or can't access your account, send an email titled "Account deletion request" from your registered email address to support@wair.llc. We'll complete your request within 30 days after verifying your identity.

3. What gets deleted

When you delete your account, the following are permanently removed:

• Your profile information (name, email, date of birth, preferences)
• Your wardrobe items and all clothing photos
• Your outfits, weekly plans, and wear history
• Your notification and location preferences

No personal data is retained unless required by law. Anonymized usage statistics that cannot be linked back to you may be retained.

4. Subscriptions

If you have a Premium subscription, deleting your account does not cancel it. You must cancel your subscription separately in your App Store or Google Play account settings. Deleting the app or your Wair account will not stop future subscription charges.

5. Can't sign in, or lost access to your email?

If you can't get into your account, or you no longer receive email at the address you signed up with, write to us at support@wair.llc. You can write from any email address you're able to use. Tell us:

• the email address you used for Wair (your best guess is fine)
• what you need: reset your password, change your email address, or delete your account

If you can still receive email at your Wair address, that's all we need. We'll send the password reset link, or confirm the change, to that address.

If you can't receive email at your Wair address, we have to be sure the account is really yours before we change anything. Please send us at least two of these:

1. Your App Store or Google Play receipt for a Wair subscription — the one that shows the order or transaction number.
2. An older email from Wair, such as your sign-up confirmation, forwarded to us.
3. A screenshot from a device where you're still signed in, showing your profile screen with your email address on it.
4. Details only the account owner would know: roughly when you created the account, the name and date of birth on your profile, how many items are in your wardrobe, and the phone you use.

We will never ask for your password, and you don't need to send us an ID document or any official paperwork.

If what you send isn't enough for us to be sure, we won't make the change. We'd rather keep your account safe than hand it to the wrong person — you can always write again with more details. We answer as soon as we can.

6. Contact

Questions about account deletion:

Aquila Labs LLC Sheridan, WY 82801, USA Email: support@wair.llc

See also our Privacy Policy.